Sandhurst & Owlsmoor Patient Participation Group
The Sandhurst and Owlsmoor Patient Participation Group, founded in September 2009 is made up of members of the Sandhurst and Owlsmoor community, some with experience in health, social care and education, all of whom are concerned to work with the Sandhurst Group Practice to ensure the best possible service for the people of the area.
More specifically, the Group’s Terms of Reference state that its objectives shall be to:
- provide feedback from patients to the Practice and vice-versa
- promote the services offered by the Practice
- encourage the provision and development of high-quality healthcare and health education
- promote good relations with the Clinical Commissioning Group and other appropriate bodies in the field of healthcare and health education
Meetings, attended both by members of the Group and representatives of the staff of the Practice, are held six times a year. There is an Annual General Meeting to which all patients of the Practice are invited. Any patient may put themselves forward for membership of the Group, which is normally composed of a maximum of 15 patient members.
There is also a sub-group which is responsible for communicating information to patients online on behalf of the Sandhurst & Owlsmoor PPG and for devising and conducting patient surveys. Subjects of past surveys have included services offered by the Practice and by local pharmacies, the Practice’s telephone and appointments systems, Frimley Park’s Accident & Emergency service and arrangements for out-of-hours care.
From time to time the Sandhurst & Owlsmoor PPG also arranges informative events, held in local Sandhurst and Owlsmoor venues, with speakers, demonstrations and information stalls. Recent subjects have included emergency services, healthy eating, young people and drugs, long-term and elderly care.
You can contact us through the Group Practice Manager at either surgery 01252 877322 for Sandhurst or 01344 751184 for Owlsmoor. You can also send a message directly to the members of the group by clicking on the tab above.
As you will be aware, in a recent survey we asked for your thoughts on the CCG's proposal to move the Out of Hours Service from Frimley Park Hospital to Bracknell Health Space at Brandt's Bridge.
We are pleased to include below the Bracknell and Ascot CCG's report in response to our concerns which were raised in our survey.
Bracknell and Ascot CCG Out of Hours November 2016
Bracknell Forest Healthwatch e-Bulletin for June 2015
SOPFG Newsletter December 2017
SOPFG Newsletter September 2017
SOPFG Newsletter June 2017
SOPFG Newsletter March 2017
SOFPG Newsletter September 2016
SOFPG Newsletter June 2016
SOPFG Newsletter December 2016
SOPFG Newsletter March 2016
Sandhurst & Owlsmoor PPG Newsletter July 2015
A Day in the Life of a Receptionist by Val
Sandhurst & Owlsmoor PPG Newsletter June 2015
Sandhurst & Owlsmoor PPG 2014-2015.docx
Sandhurst & Owlsmoor PPG Newsletter June 2014
The Sandhurst & Owlsmoor PPG carried out a survey in October to review the Patient Access System. We have presented your opinions and these results to the partners at the practice. Please see below for the results of the survey.
Analysis of the October 2017 survey
The Sandhurst & Owlsmoor PPG carried out a survey in May to review the Out of Hours service. We have presented your opinions and these results to the partners at the practice. Please see below for the results of the survey.
Out of Hours Survey Results May 2016
The Sandhurst & Owlsmoor PPG carried out a survey in November to seek the opinions of patients in Sandhurst and Owlsmoor towards services offered by the Practice and local Pharmacies. We have presented your opinions and these results to the partners at the practice. Please see below for the results of the survey.
In September 2013 the Sandhurst & Owlsmoor PPG conducted a survey on behalf of the practice to get feed-back about the telephone and the appointments systems; our "Out of Hours" care when the Surgeries are closed, and our use of Frimley Park A&E department. We have presented your opinions and these results to the partners at the practice. Please see below for the results of the survey.