On the 1st of July Ringmead Medical Practice and the Sandhurst Group Practice completed our merger.
We are excited to be working together as Ringmead Medical Group. We believe that you will see the anticipated benefits of the merger soon.
We would like to reassure all our patients that we will continue to operate from all five sites and aim to offer all patients a choice to attend any of these sites. This will make it easier for you to select a time and location that best suits your needs.
The Sandhurst GPs, nurses and other staff that you are used to seeing will continue to work at Ringmead Medical Group. Our blended team will give you a greater level of choice, flexibility and additional services as you will have access to highly skilled doctors, nurses and other clinicians such as paramedics, practice pharmacists and physiotherapists. We are delighted to welcome Dr Emma Joynes and Dr Anita Vakil to the Ringmead team but also want to wish Dr Rohail Malik all the very best in his new venture.
We value the one-to-one relationships our patients have with our clinicians. We believe that the merger will increase our ability to provide our patients with continuity of care as we reduce the use of locum GPs.
You will see great changes to the way in which you can quickly access the care you need at the practice. Online consultations are now possible via the new online consultation system Klinik, where you can access medical advice, clinical or non-clinical, which is either urgent or routine. It may be the easiest way of accessing services from the practice as the online form is triaged by our clinicians. They then ensure that the most appropriate member of our team deals with the matter and responds to you. Those that cannot access the online services can still call the practice for help and advice, and the patient services administrator will complete this online form for you. To visit the Ringmead Medical Group website click on the link www.ringmeadmedicalpractice.org.uk
If you need to call the practice, the new number you need to dial is 0333 332 0008. This centralised number will take you through to our highly experienced patient services team who will be able to help you regardless of which site you were registered at.
We would also encourage you to download the NHS App. The NHS App allows you to access a range of NHS services. You can download the NHS App on your phone or tablet. It is free, secure and managed by the NHS. You can download the App using the Link below, or go online for information on the App at https://www.nhs.uk/nhs-app/about-the-nhs-app/.
Finally, we would like to thank you for your patience during this time and to ask that you be kind to our staff. Bringing GP practices together is a considerable task and our staff are working extremely hard to ensure that all our services are available to you as safely, efficiently quickly as they can.
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