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Noticeboard

Repeat prescription requests - changes from 31 March 2020


A reminder that from the 31 March, you will no longer be able to collect your prescriptions from the practice. All patients will need to nominate a pharmacy to collect their prescriptions. Any requests we receive without a nominated pharmacy will be automatically sent to the either Boots Yorktown Road or McParlands at Owlsmoor (dependent on which site you are registered at)


Booked GP appointments update - 16.03.2020


Due to the Coronavirus all booked GP appointments will now be done over the telephone. Do not come into the surgery and expect a call at the allotted time. Nurse appointments will remain unchanged, unless you recieve a text/call saying otherwise. Please visit https://www.nhs.uk/conditions/coronavirus-covid-19/ for further advice before visiting the surgery. Thank you for your co-operation under the current circumstances.


Patient Access Appointments - Update 09.03.2020


As a precautionary measure, we have been advised by NHS England with immediate effect to remove all patient accessible appointments which are bookable online. However, we have added the facility to book telephone appointments through patient access as an alternative.


For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at: https://111.nhs.uk/service/covid-19


NHS England are  recommending that all travellers who develop cough, fever, shortness of breath within 14 days of returning from  China,Thailand, Japan, Korea, Hong Kong, Taiwan, Singapore, Malaysia, Italy or Macau or have come into contact with someone,  should self-isolate at home immediately and contact above website or  call NHS 111


PLEASE DO NOT COME INTO SURGERY - DO NOT GO TO A&E


Important notice regarding Blood Test Appointments  at Sandhurst Group Practice


March 2020 


Routine Blood Test : Please note that due to current staff shortages, all routine blood test appointments are being diverted to Aldershot Centre for Health for the time being.


 


The address for Aldershot Centre for Health is:   Hospital Hill, Aldershot, Hants, GU11 1AY


Tel: 01252 335000/335400


It is with much sadness we announce the departure of Dr de Klerk from Sandhurst Group Practice at the end of March 2020


Any of his patients who wish to change GP before the end of March may request to move to Dr Samghabadi who works out of Owlsmoor Wed, Thurs, Fri. 


Those of you who wish to stay with Dr de Klerk until March will be offered an alternative named GP at the time.


HELP US TO HELP YOU QUICKER THIS WINTER - TRY OUR E-CONSULT ONLINE SERVICE CLICK THE LINK BELOW


Your question will quickly be sent to a clinician who will then phone you, email a reply or give you an appointment as best suited to your problem.  They can even send medication directly to the chemist of your choice to save your time and trouble coming into surgery and queuing.  Help us to help you this winter time.    thank you


Your local A&E is experiencing longer delays than usual, so to help us (and to avoid a long wait) we would ask that you only attend there or call 999 in a serious or life-threatening emergency.


Remember, there is a range of options available to you, including your local pharmacist, NHS111 and 111.nhs.uk.  


As you know self-care is a great way to avoid getting ill in the first place, so keep washing your hands with soap and water, get plenty of sleep, eat and drink healthily, check your medicine cabinet and ensure you have sorted any prescriptions or vaccinations.


OVER THE COUNTER MEDICATIONS ARE NO LONGER AVAILABLE ON PRESCRIPTION PLEASE SEE LATEST NEWS


 Our Home Visits are now carried out by our Paramedic - he will have ID for checking and will arrive in a normal car.  He has full access to your notes and will be communicating with your Named GP.  Please request a Home Visit through Reception as normal.  The Paramedic may  phone to check your symptoms and the emergency beforehand so make sure we have your correct contact details. 


We no longer offer Travel advice & Clinics. You  will need to go to your local Travel Clinic for this advice or go online to a travel Website such as fit-for-travel 


Some larger Chemists also offer Travel Clinics.


Living with a health condition? Free NHS Self Management Courses are now available for people living in Bracknell and Ascot. Please visit out Latest News section for further information 


At our recent CQC inspection our rating was 'GOOD' in all areas


  You are able to book appointments online and view your medical records as well as order repeat prescriptions to be delivered straight to the chemist of your choice.  Registration is via our prescription page.  For security reasons we ask you to bring into surgery proof of name and address, plus photo ID.

Consult online

 

Welcome to the Sandhurst Group Practice Online

Please book all repeat sick notes on-line

We have two sites based in Sandhurst one at Yorktown Road and one in Owlsmoor. We provide patients and staff with a relaxed and friendly environment.

Our practices are open Monday to Friday 08.00 - 18.30

Extended hours

We now offer booked phone calls - booked through reception

early morning 7:30-8am and late evening 6:30 - 7pm

Sandhurst Group Practice Patients  have access to the Extended hours service run by Berkshire Primary Care

6:30-8pm weekdays,

8:30-2pm Saturday morning & Sunday morning

THESE APPOINTMENTS ARE ALL BOOKABLE THROUGH OUR RECEPTION DESK

 Please visit our Opening Times Section or Appointments tab for further information

Important notice regarding Blood Test Appointments  at Sandhurst Group Practice

March 2020 

Routine Blood Test : Please note that due to current staff shortages, all routine blood test appointments are being diverted to Aldershot Centre for Health for the time being.

 

The address for Aldershot Centre for Health is:   Hospital Hill, Aldershot, Hants, GU11 1AY

Tel: 01252 335000/335400

 

At our Last CQC Inspection 20/8/2015 we were rated GOOD in all areas Please see CQC further information link or the CQC website for full report

If you do not know the name of your GP please feel free to ask reception next time you book an appointment or look on Patient Access our online service

 Friends & Family Test

We would like to invite all patients who visit the Sandhurst Group Practice surgeries to rate their experience they have had with us.

If you would like to share your feedback, please click on the relevant link below.

Owlsmoor, Sandhurst Surgery

Yorktown Road, Sandhurst Surgery

To access our online services including registering/ordering repeat prescriptions, please click on the Online services section at the top of the right hand menu.

Please note that coils, implants and minor surgery cannot be booked on-line as you will need special clinic appointments and not all GPs can perform these

(Site updated 31/03/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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