Noticeboard

From 19 July face coverings will still be required when entering any site of Sandhurst Group Practice, unless you are exempt. In line with official public health advice, measures remain in place across all healthcare services to protect patients, visitors and staff. 

From Monday 19th July our doors will be open again from 08:30am  

On the day appointments will be available on the telephone from 8am - we encourage everyone who is phoning for anything other than on the day GP appointments to phone after 9:30am - thank you for your understanding

The latest news section directs you how to obtain a Vaccine Passport 

(this is not available through the GP surgery)

Please note that E-consult is now available for our Patients to use only during our opening hours and is unavailable after 6:30pm and at Weekends for safety reasons

 

SEE OUR LATEST NEWS SECTION FOR OUR STAFF CHANGES & LATEST UPDATES ON COVID VACCINATIONS IN OUR AREA 

 

If you are NOT calling about booking an appointment please do not phone at 8am as this is our busiest time  - try calling for advise or administration in the afternoon. 

We now release all appointments on the day at 8am

Please be ready to give your Date of Birth and a SHORT description of why you require a consultation immediately you get through - this will help us deal with you quickly 

 Please note that Face Coverings & Mask Exemption Letter Requests will be refused as Government guidance suggests there is no requirement for evidence for exemption. For further information please follow  this link Face Mask Exemption Poster.             

                         Please call 111 for help and advise if you have an emergency that will not wait

NHS England are  recommending that anyone who develops covid symptoms or have come into contact with someone who has suspected COVID-19 symptoms,  should self-isolate at home immediately and call NHS 119

Due to the continued social distancing, if you are coming into the surgery for an appointment please only arrive 5 minutes before your appointment - be aware you may be asked to wait outside if our waiting room is full

Repeat prescription requests 

A reminder  you are no longer be able to collect your prescriptions from the practice. All patients will need to nominate a pharmacy to collect their prescriptions.  You can email any acute prescription requests to our dedicated prescription email at sgp.prescriptions@nhs.net 

.Information on the current pandemic is available at: https://111.nhs.uk/service/covid-19

 HELP US TO HELP YOU QUICKER - TRY OUR E-CONSULT ONLINE SERVICE CLICK THE LINK BELOW - ask any question with regards your health either clinical or administration - you may receive a telephone call or a text message in answer so please keep your phone near you as these are not booked appointments.

Your question will quickly be sent to a the best person to deal with your problem (depending whether this is clinical or admin question) who will then text, phone you, or email  as best suited to your problem.  They can even send medication directly to the chemist of your choice

Your local A&E is experiencing longer delays than usual, so to help us (and to avoid a long wait) we would ask that you only attend there or call 999 in a serious or life-threatening emergency.

Remember, there is a range of options available to you, including your local pharmacist, NHS111 and 111.nhs.uk.  

As you know self-care is a great way to avoid getting ill in the first place, so keep washing your hands with soap and water, get plenty of sleep, eat and drink healthily, check your medicine cabinet and ensure you have sorted any prescriptions or vaccinations.

OVER THE COUNTER MEDICATIONS ARE NO LONGER AVAILABLE ON PRESCRIPTION PLEASE SEE LATEST NEWS

 Our Home Visits are now carried out by Paramedics - they will have ID for checking and will arrive in  normal transport.  They have full access to your notes and will be communicating with your Named GP.  Please request a Home Visit through Reception as normal.  The Paramedic may phone to check your symptoms and the emergency beforehand, so make sure we have your correct contact details. 

We no longer offer Travel advice & Clinics. You  will need to go to your local Travel Clinic for this advice or go online to a travel Website such as fit-for-travel 

Some larger Chemists also offer Travel Clinics.

Living with a health condition? Free NHS Self Management Courses are now available for people living in Bracknell. Please visit out Latest News section for further information 

At our recent CQC inspection our rating was 'GOOD' in all areas

  Please sign up for our on-line services to view your medical records as well as order repeat prescriptions to be delivered straight to the chemist of your choice. 

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WORKING TOGETHER

As you will have heard the success of the vaccination programme is reducing the numbers of patients in hospital with coronavirus but we must remain vigilant and we will continue to ask you to wear masks & follow all infection control guidelines when attending the surgery to protect everyone,

Our GP surgery will open its doors from 8:30am for queries but please contact us by phone for appointments, we would encourage you to use other contact methods on this website for advise, test results and prescriptions.  

We are doing what we can to keep our patients and staff safe and well. It is really important for us that our patients continue to look after their own health. 

Please follow our guidance on where to go when feeling unwell, in the first instance, especially for minor illnesses or conditions that can be dealt with by your local pharmacist. If you need advice over and above what your pharmacy can provide, you can use NHS 111 online NHS 111 online or call NHS111 if you do not have access to the internet.  

Please remember, our staff have the right to be treated with dignity and respect at all times, so if you need to contact the practice please remember that any abuse of our staff will not be tolerated.

Thank you for supporting your general practice surgery at this time.

E - CONSULTS 

PLEASE NOTE THAT E-CONSULT MUST NOT BE USED FOR ANY URGENT PROBLEMS OR IF YOU NEED TO BOOK AN APPOINTMENT 

The Clinician will reply to E-consults  electronically as received, by Text where possible, please add an up to date Mobile phone number to your e-consult.

An e-consult will not book a timed appointment, these need to be booked via our reception desk.

If you require an acute prescription or have a medication query please email  sgp.prescriptions@nhs.net  

Repeat prescriptions; Please sign up and use the Patient Access on this website or NHS app through a Mobile phone.

For safety reasons patients can only access e-consult during our opening hours.  

After 6:30pm or at Weekends if you need immediate medical attention please call 111

PLEASE NOTE WE WILL AIM TO ANSWER YOUR ECONSULT IN THE REQUIRED TIME BUT  IF YOUR GP IS ON LEAVE OR NOT HOLDING SURGERY THAT DAY THIS MAY BE DELAYED.        WE ARE  EXTREMLY BUSY AT THE MOMENT- PLEASE BEAR WITH US

Consult online

 PLEASE NOTE THAT YOUR REPLY MAY BE IN THE FORM OF A TEXT MESSAGE WITH INFORMATION FROM THE GP OR A TELEPHONE CALL - KEEP YOUR PHONE NEAR

These are not booked appointments

Welcome to the Sandhurst Group Practice Online

Please book all repeat sick notes on-line

We have two sites based in Sandhurst one at Yorktown Road and one in Owlsmoor. 

Our practices are available Monday to Friday 08.00 - 18.30

Sandhurst Group Practice is part of the Bracknell & District Network & part of Bracknell as a Place.

which is part of the Frimley System

Sandhurst Group Practice Patients  have access to the Extended hours service run by Berkshire Primary Care

6:30-8pm weekdays,  8:30-2pm Saturday morning & Sunday morning

THESE APPOINTMENTS ARE ALL BOOKABLE THROUGH OUR RECEPTION 

 Please visit our Opening Times Section or Appointments tab for further information

 At our Last CQC Inspection 20/8/2015 we were rated GOOD in all areas Please see CQC further information link or the CQC website for full report

If you do not know the name of your GP please feel free to ask reception next time you book an appointment or look on Patient Access our online service

 Friends & Family Test

We would like to invite all patients who visit the Sandhurst Group Practice surgeries to rate their experience they have had with us.

If you would like to share your feedback, please click on the relevant link below.

Owlsmoor, Sandhurst Surgery

Yorktown Road, Sandhurst Surgery

To access our online services including registering/ordering repeat prescriptions, please click on the Online services section at the top of the right hand menu.

Please note that coils, implants and minor surgery cannot be booked on-line as you will need special clinic appointments and not all GPs can perform these

2020/21 Annual Infection control statement

(Site updated 04/08/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website