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Noticeboard

Repeat prescription requests - changes from 31 March 2020


A reminder that from the 31 March, you will no longer be able to collect your prescriptions from the practice. All patients will need to nominate a pharmacy to collect their prescriptions. Any requests we receive without a nominated pharmacy will be automatically sent to the either Boots Yorktown Road or McParlands at Owlsmoor (dependent on which site you are registered at)


Booked GP appointments update - 16.03.2020


Due to the Coronavirus all booked GP appointments will now be done over the telephone. Do not come into the surgery and expect a call at the allotted time. Nurse appointments will remain unchanged, unless you recieve a text/call saying otherwise. Please visit https://www.nhs.uk/conditions/coronavirus-covid-19/ for further advice before visiting the surgery. Thank you for your co-operation under the current circumstances.


Patient Access Appointments - Update 09.03.2020


As a precautionary measure, we have been advised by NHS England with immediate effect to remove all patient accessible appointments which are bookable online. However, we have added the facility to book telephone appointments through patient access as an alternative.


For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at: https://111.nhs.uk/service/covid-19


NHS England are  recommending that all travellers who develop cough, fever, shortness of breath within 14 days of returning from  China,Thailand, Japan, Korea, Hong Kong, Taiwan, Singapore, Malaysia, Italy or Macau or have come into contact with someone,  should self-isolate at home immediately and contact above website or  call NHS 111


PLEASE DO NOT COME INTO SURGERY - DO NOT GO TO A&E


Important notice regarding Blood Test Appointments  at Sandhurst Group Practice


March 2020 


Routine Blood Test : Please note that due to current staff shortages, all routine blood test appointments are being diverted to Aldershot Centre for Health for the time being.


 


The address for Aldershot Centre for Health is:   Hospital Hill, Aldershot, Hants, GU11 1AY


Tel: 01252 335000/335400


It is with much sadness we announce the departure of Dr de Klerk from Sandhurst Group Practice at the end of March 2020


Any of his patients who wish to change GP before the end of March may request to move to Dr Samghabadi who works out of Owlsmoor Wed, Thurs, Fri. 


Those of you who wish to stay with Dr de Klerk until March will be offered an alternative named GP at the time.


HELP US TO HELP YOU QUICKER THIS WINTER - TRY OUR E-CONSULT ONLINE SERVICE CLICK THE LINK BELOW


Your question will quickly be sent to a clinician who will then phone you, email a reply or give you an appointment as best suited to your problem.  They can even send medication directly to the chemist of your choice to save your time and trouble coming into surgery and queuing.  Help us to help you this winter time.    thank you


Your local A&E is experiencing longer delays than usual, so to help us (and to avoid a long wait) we would ask that you only attend there or call 999 in a serious or life-threatening emergency.


Remember, there is a range of options available to you, including your local pharmacist, NHS111 and 111.nhs.uk.  


As you know self-care is a great way to avoid getting ill in the first place, so keep washing your hands with soap and water, get plenty of sleep, eat and drink healthily, check your medicine cabinet and ensure you have sorted any prescriptions or vaccinations.


OVER THE COUNTER MEDICATIONS ARE NO LONGER AVAILABLE ON PRESCRIPTION PLEASE SEE LATEST NEWS


 Our Home Visits are now carried out by our Paramedic - he will have ID for checking and will arrive in a normal car.  He has full access to your notes and will be communicating with your Named GP.  Please request a Home Visit through Reception as normal.  The Paramedic may  phone to check your symptoms and the emergency beforehand so make sure we have your correct contact details. 


We no longer offer Travel advice & Clinics. You  will need to go to your local Travel Clinic for this advice or go online to a travel Website such as fit-for-travel 


Some larger Chemists also offer Travel Clinics.


Living with a health condition? Free NHS Self Management Courses are now available for people living in Bracknell and Ascot. Please visit out Latest News section for further information 


At our recent CQC inspection our rating was 'GOOD' in all areas


  You are able to book appointments online and view your medical records as well as order repeat prescriptions to be delivered straight to the chemist of your choice.  Registration is via our prescription page.  For security reasons we ask you to bring into surgery proof of name and address, plus photo ID.

NHS England Care Data Programme

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Introduction

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.

It is important that we, the NHS, can use this information to plan and improve services for all patients.

What is the Care Data Programme?

We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected.

Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.

How your information is used and shared is controlled by law and strict rules are in place to protect your privacy.

We need to make sure that you know this is happening and the choices you have.

What are the benefits of sharing information?

Sharing information can help improve understanding, locally and nationally, of the most important health needs and the quality of the treatment and care provided by local health services. It may also help researchers by supporting studies that identify patterns in diseases, responses to different treatments and potential solutions.
Information will also help to:

  • find more effective ways of preventing, treating and managing illnesses;
  • guide local decisions about changes that are needed to respond to the needs of local patients;
  • support public health by anticipating risks of particular diseases and conditions, and help us to take action to prevent problems;
  • improve the public’s understanding of the outcomes of care, giving them confidence in health and care services; and
  • guide decisions about how to manage NHS resources fairly so that they can best support the treatment and management of illness for the benefit of patients.


What will we do with the information?

We will only use the minimum amount of information we need to help us improve patient care and the services we provide.

We have developed a thorough process that must be followed before any information can be shared. We sometimes release information to approved researchers, if this is allowed under the strict rules in place to protect your privacy. We are very careful with the information and we follow strict rules about how it is stored and used.

We will make sure that the way we use information is in line with the law, national guidance and best practice. Reports that we publish will never identify a particular person.

Do I have a choice?

Yes. You have the right to prevent confidential information about you from being shared or used for any purpose other than providing your care, except in special circumstances. If you do not want information that identifies you to be shared outside your GP practice, ask your practice to make a note of this in your medical record. This will prevent your confidential information being used other than where necessary by law, (for example, if there is a public health emergency).

You will also be able to restrict the use of information held by other places you receive care, such as hospitals and community services. You should let your GP know if you want to restrict the use of this information.

Your choice will not affect the care you receive.

Do I need to do anything?

If you are happy for your information to be shared you do not need to do anything. There is no form to fill in and nothing to sign and you can change your mind at any time.

National data opt-out?

This is a facility that enables the public to register to opt out of their confidential patient information being used for purposes beyond their individual care and treatment. It was introduced for the health and social care system in England on 25 May 2018. The public can change their national data opt-out choice at any time via www.nhs.uk/your-nhs-data-matters, or by calling NHS Digital contact centre on 0300 3035678.

Where can I get more information?

You can visit the www.nhs.uk/caredata website for:

  • Leaflets in other languages and formats are available from the  website;
  • For more information, including a list of frequently asked questions (FAQs),

You can also get further information from the website at www.hscic.gov.uk

You can also download the following documents from our website:



 
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