Please note that Face Coverings & Mask Exemption Letter Requests will be refused as Government guidance suggests there is no requirement for evidence for exemption. For further information please follow this link Face Mask Exemption Poster.
In the best interest of our patients and staff, we now ask patients coming in to our surgeries (Yorktown Road and Owlsmoor) to wear a face mask or face covering of some sort. Please see our appointments section for further details on how to make your own face mask from home
Please call 111 for help and advise if you have an emergency that will not wait
NHS England are recommending that anyone who develops covid symptoms which could include a dry cough, fever, shortness of breath, change or loss of smell or taste or have come into contact with someone who has suspected COVID-19 symptoms, should self-isolate at home immediately and contact above website or call NHS 111
Nursing and GP Appointments COVID-19 -
Due to the current situation with Covid-19, if you are asked to come to the surgery for an appointment please only arrive 5 minutes before your appointment and be aware you may be asked to wait outside
Please note that the Nursing Team are only working from Owlsmoor during the COVID Pandemic - No Clinical team will be based at Yorktown Road if you need face to face clinical intervention you will be asked to attend the Owlsmoor site
BRACKNELL URGENT CARE CENTRE HAS TEMPORARILY BEEN SUSPENDED DURING THE COVID CRISIS
Repeat prescription requests - changes from 31 March 2020
A reminder that from the 31 March, you will no longer be able to collect your prescriptions from the practice. All patients will need to nominate a pharmacy to collect their prescriptions.
As we are trying to minimise face to face contact during this time, you can also email your repeat prescription request to our dedicated prescription email at email@example.com
Booked GP appointments update - 16.03.2020
Due to the Coronavirus all GP appointments are now telephone appointments which may include video. Do not come into the surgery but stay by your telephone. Please visit https://www.nhs.uk/conditions/coronavirus-covid-19/ for further advice before visiting the surgery. Thank you for your co-operation under the current circumstances.
Patient Access Appointments - Update 09.03.2020
As a precautionary measure, we have been advised by NHS England with immediate effect to remove all patient accessible appointments which are bookable online. However, we have added the facility to book telephone appointments through patient access as an alternative.
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
PLEASE DO NOT COME INTO SURGERY - DO NOT GO TO A&E
HELP US TO HELP YOU QUICKER - TRY OUR E-CONSULT ONLINE SERVICE CLICK THE LINK BELOW - ask any question with regards your health either clinical or administration - you may receive a telephone call or a text message in answer so please keep your phone near you.
Your question will quickly be sent to a the best person to deal with your problem (depending whether this is clinical or admin question) who will then phone you, email a reply or give you an appointment as best suited to your problem. They can even send medication directly to the chemist of your choice
Your local A&E is experiencing longer delays than usual, so to help us (and to avoid a long wait) we would ask that you only attend there or call 999 in a serious or life-threatening emergency.
Remember, there is a range of options available to you, including your local pharmacist, NHS111 and 111.nhs.uk.
As you know self-care is a great way to avoid getting ill in the first place, so keep washing your hands with soap and water, get plenty of sleep, eat and drink healthily, check your medicine cabinet and ensure you have sorted any prescriptions or vaccinations.
OVER THE COUNTER MEDICATIONS ARE NO LONGER AVAILABLE ON PRESCRIPTION PLEASE SEE LATEST NEWS
Our Home Visits are now carried out by our Paramedic - he will have ID for checking and will arrive in normal transport. He has full access to your notes and will be communicating with your Named GP. Please request a Home Visit through Reception as normal. The Paramedic may phone to check your symptoms and the emergency beforehand, so make sure we have your correct contact details.
We no longer offer Travel advice & Clinics. You will need to go to your local Travel Clinic for this advice or go online to a travel Website such as fit-for-travel
Some larger Chemists also offer Travel Clinics.
Living with a health condition? Free NHS Self Management Courses are now available for people living in Bracknell and Ascot. Please visit out Latest News section for further information
At our recent CQC inspection our rating was 'GOOD' in all areas
Please sign up for our on-line services to view your medical records as well as order repeat prescriptions to be delivered straight to the chemist of your choice.