Following patients feedback are changing the way our telephones are operating
Please listen carefully to the new options and select the correct one. The new system may involve seeing a member of our multi disciplinary team which includes clinical pharmacy, first contact physiotherapy, nurses, health care assistants and others relevant to your enquiry, and, meaning you will get to see the right clinician in a timely manner.
Please be assured GP appointments have always been available and numbers remain the same as pre covid however demand has increased by 20%.
We welcome feedback and you can follow our Primary care Network facebook page Bracknell & district Primary care Network (@BandDPCN)
Face coverings are required when entering any site of Sandhurst Group Practice, In line with official public health advice, measures remain in place across all healthcare services to protect patients, visitors and staff.
From Monday 19th July our doors will be open again from 08:30am
On the day appointments will be available on the telephone from 8am - we encourage everyone who is phoning for anything other than on the day GP appointments to phone after 9:30am - thank you for your understanding
The latest news section directs you how to obtain a Vaccine Passport
(this is not available through the GP surgery)
Please be ready to give your Date of Birth and a SHORT description of why you require a consultation immediately you get through - this will help us deal with you quickly
Please note that Face Coverings & Mask Exemption Letter Requests will be refused as Government guidance suggests there is no requirement for evidence for exemption. For further information please follow this link Face Mask Exemption Poster.
Please call 111 for help and advise
Your local A&E is experiencing longer delays than usual, so to help us (and to avoid a long wait) we would ask that you only attend there or call 999 in a serious or life-threatening emergency.
OVER THE COUNTER MEDICATIONS ARE NO LONGER AVAILABLE ON PRESCRIPTION PLEASE SEE LATEST NEWS
Our Home Visits are now carried out by Paramedics - they will have ID for checking and will arrive in normal transport. They have full access to your notes and will be communicating with your Named GP. Please request a Home Visit through Reception as normal. The Paramedic may phone to check your symptoms and the emergency beforehand, so make sure we have your correct contact details.
We no longer offer Travel advice & Clinics. You will need to go to your local Travel Clinic for this advice or go online to a travel Website such as fit-for-travel
Living with a health condition? Free NHS Self Management Courses are now available for people living in Bracknell. Please visit out Latest News section for further information
At our recent CQC inspection our rating was 'GOOD' in all areas