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Noticeboard

               Appointments

In the best interest of our patients and staff, we now ask patients coming in to our surgeries (Yorktown Road and Owlsmoor) to wear a face mask or face covering of some sort. Please see our appointments section for further details on how to make your own face mask from home 

                         Please call 111 for help and advise if you have an emergency that will not wait

NHS England are  recommending that anyone who develops covid symptoms which could include  a dry cough, fever, shortness of breath, change or loss of smell or taste  or have come into contact with someone who has suspected COVID-19 symptoms,  should self-isolate at home immediately and contact above website or  call NHS 111

Nursing and GP Appointments COVID-19 -

Due to the current situation with Covid-19, if you are asked to come to the surgery for an appointment please only arrive 5 minutes before your appointment and be aware you may be asked to wait outside

Please note that the Nursing Team are only working from Owlsmoor during the COVID Pandemic - No Clinical team will be based at Yorktown Road if you need face to face clinical intervention you will be asked to attend the Owlsmoor site

BRACKNELL URGENT CARE CENTRE HAS TEMPORARILY BEEN SUSPENDED DURING THE COVID CRISIS

Repeat prescription requests - changes from 31 March 2020

A reminder that from the 31 March, you will no longer be able to collect your prescriptions from the practice. All patients will need to nominate a pharmacy to collect their prescriptions.

As we are trying to minimise face to face contact during this time, you can also email your repeat prescription request to our dedicated prescription email at sgp.prescriptions@nhs.net

Booked GP appointments update - 16.03.2020

Due to the Coronavirus all GP appointments are now telephone appointments which may include video. Do not come into the surgery but stay by your telephone.  Please visit https://www.nhs.uk/conditions/coronavirus-covid-19/ for further advice before visiting the surgery. Thank you for your co-operation under the current circumstances.

Patient Access Appointments - Update 09.03.2020

As a precautionary measure, we have been advised by NHS England with immediate effect to remove all patient accessible appointments which are bookable online. However, we have added the facility to book telephone appointments through patient access as an alternative.

For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at: https://111.nhs.uk/service/covid-19

 PLEASE DO NOT COME INTO SURGERY - DO NOT GO TO A&E

HELP US TO HELP YOU QUICKER - TRY OUR E-CONSULT ONLINE SERVICE CLICK THE LINK BELOW - ask any question with regards your health either clinical or administration - you may receive a telephone call or a text message in answer so please keep your phone near you.

Your question will quickly be sent to a the best person to deal with your problem (depending whether this is clinical or admin question) who will then phone you, email a reply or give you an appointment as best suited to your problem.  They can even send medication directly to the chemist of your choice

Your local A&E is experiencing longer delays than usual, so to help us (and to avoid a long wait) we would ask that you only attend there or call 999 in a serious or life-threatening emergency.

Remember, there is a range of options available to you, including your local pharmacist, NHS111 and 111.nhs.uk.  

As you know self-care is a great way to avoid getting ill in the first place, so keep washing your hands with soap and water, get plenty of sleep, eat and drink healthily, check your medicine cabinet and ensure you have sorted any prescriptions or vaccinations.

OVER THE COUNTER MEDICATIONS ARE NO LONGER AVAILABLE ON PRESCRIPTION PLEASE SEE LATEST NEWS

 Our Home Visits are now carried out by our Paramedic - he will have ID for checking and will arrive in  normal transport.  He has full access to your notes and will be communicating with your Named GP.  Please request a Home Visit through Reception as normal.  The Paramedic may  phone to check your symptoms and the emergency beforehand, so make sure we have your correct contact details. 

We no longer offer Travel advice & Clinics. You  will need to go to your local Travel Clinic for this advice or go online to a travel Website such as fit-for-travel 

Some larger Chemists also offer Travel Clinics.

Living with a health condition? Free NHS Self Management Courses are now available for people living in Bracknell and Ascot. Please visit out Latest News section for further information 

At our recent CQC inspection our rating was 'GOOD' in all areas

  Please sign up for our on-line services to view your medical records as well as order repeat prescriptions to be delivered straight to the chemist of your choice. 

Temporary Registration

If you are ill whilst a long way from home and unable to get to your own GP practice in a reasonable time or if you are not registered with a GP but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice and still remain a patient of your permanent GP. After three months you will have to permanently register with that practice.

Please note that patients who are living outside the catchment area for more than 3months, this includes living abroad, will be expected to re-register with a GP practice in their new area.  If you are found not to be living at your registered address we will write to you for confirmation that you are still resident in our area.  If you can not supply us with evidence you still live in the catchment area you will be de-registered and expected to re-register within your new area.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Please remember that for any repeat prescriptions you can contact your own GP to send an electronic prescription to most Chemists within England.  This is safer than requesting as a temporary patient as we will not have access to your previous medical records.

pdfDownload the Temporary Resident Registration Form

 
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