Following patients feedback we have changed the way our telephones are operating.
Please listen carefully to the new options and select the correct one. The new system may involve seeing a member of our multi disciplinary team which includes clinical pharmacy, first contact physiotherapy, nurses, health care assistants and others relevant to your enquiry, and, meaning you will get to see the right clinician in a timely manner.
Please be assured GP appointments have always been available and numbers remain the same as pre covid however demand has increased by 20%.
We welcome feedback and you can follow our Primary care Nework facebook page Bracknell & district Primary care Network (@BandDPCN)
FLU AND COVID BOOSTER - This year all our flu vaccinations will be undertaken at the central site in Bracknell and will be co-administered with COVID booster vaccinations as appropriate - please see our clinics & services for full details -
you will be contacted to attend Waitrose’s Bracknell Sports and Leisure Centre in Willoughby Road, RG12 8FP:-
PLEASE DO NOT CONTACT SURGERY - AWAIT AN INVITATION
Frimley Healthier Together is a website that offers local support for your child’s health and wellbeing; all in one place. Whether you are wondering if you need to see a GP with a fever, need local mental health support for your child or need help with feeding, all topics are covered. www.frimley-healthiertogether.nhs.uk
“Regarding Vaccine certificates or evidence about your COVID vaccination status. - We are unable to issue this certificate through the practice. Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.
Proof of your vaccination status will be available in the NHS app (which is also valuable for accessing your health record and ordering repeat prescriptions) and in some of the other apps that provide you with Patient online services.
The NHSapp can be downloaded from:
https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone/iOS
https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for Android.
If you have not used it before, there is a self-registration process within the app to create an "NHS login" as per https://www.nhs.uk/nhs-services/online-services/nhs-log-in/
If you already have access/ login details for patient online services, for example "Patient Access", you may use this.
Alternatively, you can call the NHS helpline on 119 and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine. The letter may to take another 5 days to reach you, or more if postal services are affected. Please take account of this when making your plans.
LATEST COVID VACCINATIONS 09/03/2021;
"Our partners at Berkshire Primary Care continue to work to vaccinate all eligible patients
Feedback re vaccines from a patient - We (my wife and I, both 65) got a text Monday booked straight away for Wed morning in Bracknell. Very slick and easy process. All worked very well. We also got the 2nd jab booked in while we were there.
It would seem that locally we are now getting ahead of the national schedule. Big thanks to all involved at the surgery and at the vaccination centre.
For answers to your most frequently asked questions in regards to the vaccine programme, please click here
Frimley Health and Care Integrated Care System website here for public information leaflets and latest news
- Follow and share messages from our social media accounts:
- Facebook - @FrimleyHealthandCare
- Twitter - @FrimleyHC
The NHS is here for you
Minor illness and conditions should not attend the GP. Please follow our “Know Where to Go When Feeling Unwell” guidance and contact your local pharmacy in the first instance. If you need advice over and above what your pharmacy can provide, use NHS 111 online NHS 111 online or call NHS111 if you do not have access to the internet.
Our staff have the right to be treated with dignity and respect at all times, so if you need to contact the practice please remember that any abuse of our staff will not be tolerated.
Thank you for supporting your general practice surgery at this time.
Getting vaccinated only protects you from the virus, so you will still need to follow IPC and testing measures in your workplace, and follow general advice at work, at home and when you are out and about:
How to stay healthy in a multi-generational household to avoid the spread of Covid-19
We release all appointments at 8am on the day for the morning and afternoon
This will enable our reception staff to take administrative phone calls in the afternoon
When phoning for an appointment please be ready with your Date of Birth and to give a quick description of your need for the appointment so we can best direct you - this may not be a GP.
The quicker your call can be dealt with the shorter the queue will be for everyone.
We can now book directly for First contact Practitioner for all muscle aches and strains (MSK) problems and with a Mental Health practitioner.
FROM MONDAY 19TH JULY WALK IN SERVICES AT
BRACKNELL URENT CARE CENTRE, BRANT BRIDGE, BRACKNELL
IS NOW AVAILABLE FOR MINOR INJURIES ONLY
Visit www.111.nhs.uk for Health advice during this time
Patients requiring general information on coronavirus, please use this url: https://www.nhs.uk/conditions/coronavirus-covid-19/
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
Reminder that medicines for hay fever and other short term or minor aliments are no longer available on NHS prescription – East Berkshire
People in East Berkshire are being reminded that products associated with minor conditions and ailments, such as hay fever, are no longer being prescribed locally on the NHS unless in specific circumstances. The change follows guidance from NHS England last year which recommended that over the counter (OTC) medicines associated with minor, short-term conditions which can either get better by themselves, or can be self-treated, should no longer be made available on NHS prescription. Tim Langran, CCG Lead Prescribing Support Pharmacist, said: “With the hay fever season upon us, it’s a timely reminder that certain products associated with short term conditions and minor aliments are no longer routinely prescribed on the NHS. He added: “Since the change came into effect locally in September 2018, I’m pleased to report that over a period of four months we reduced our spend on such items by £154,000 which can now be used for other treatments or procedures that will bring greater benefit to people locally
OVER THE COUNTER MEDICATIONS ARE NO LONGER AVAILABLE ON PRESCRIPTION - NHS in East Berkshire spend over £3.7 MILLION last year on products that can be brought without a prescription.
NHS guidance recommends that items that can be brought without a prescription should no longer be prescribed across England.
A full list is attached.
OTC Medication list OTC conditions list EBCCG Policy
PARAMEDIC EMPLOYED TO MAKE HOME VISITS - Sandhurst Group Practice use paramedics to undertake all the home visits on behalf of the GPs. Patients are asked to book in the same way via reception. Our paramedic may call the patient first to ascertain the problem. He will have full access to your medical notes and will be liaising with the patients named GP. Any prescriptions that are required will be sent electronically to your chemist of choice.
To try and ensure that patients are seen as quickly as possible by the correct clinician, we have asked our receptionists to ask for a brief reason for the appointment. This may not be the GP. We have a team of health care professionals. The receptionist can guide you to the correct professional. All information is, of course, strictly confidential.”
Remember that an e-consult on-line appointments may get you an answer quicker to you than requesting a telephone appointment
Evening & Weekend Opening - Extended Hours
Patients who are registered at this practice can now book an appointment to see a GP or nurse on weekday evenings 6:30pm-8pm, Saturday 8am-2pm & Sunday mornings. Appointments will take place for this extended service in Bracknell
Talk to the practice receptionist to find out more or book an appointment or visit our appointments section for further information.
Free NHS Self Management Courses now available for people living in Bracknell - Book your place now!
Please click on the PDF link below to view further information about these courses
CQC has rated our surgery 'GOOD' for all aspects of Service and Patient Care
IT/Electronic patient records - Statement for Sandhurst Group Practice
1. Referral Management
2. Electronic Appointment Booking
3. Online Booking of repeat prescriptions
4. Summary Care Record
5. GP2GP transfers
6. Patient Access to records.
The Partners of Sandhurst Group Practice are pleased to announce that all these electronic services are available to our patients.
Who to contact when we are closed
When we are closed, please call 111. You should only call 999 in a medical emergency, that is if someone is seriously ill or injured and their life is at risk.
Your local A&E is experiencing longer delays than usual, so to help us (and to avoid a long wait) we would ask that you only attend there or call 999 in a serious or life-threatening emergency.
Remember, there is a range of options available to you, including your local pharmacist, NHS111 and 111.nhs.uk.
As you know self-care is a great way to avoid getting ill in the first place, so keep washing your hands with soap and water, get plenty of sleep, eat and drink healthily, check your medicine cabinet and ensure you have sorted any prescriptions or vaccinations.
New to the area?
If you would like to register at our practice, please visit our 'New Patients' section and check to see if you live within our catchment area. Please note we only accept patients from our catchment area and you may be registered with a GP at either Owlsmoor or Yorktown Road
Please note that the Practice has a text service to allow us to send text messages in relation to appointment reminders, health promotion campaigns and a wider range of services designed to help us to help you. All we need is your up-to-date Mobile number. Please see the section on Text Message Service on the Practice Homepage.
Patient Participation Group
The PPG still need more members, By joining our on line group you will be able to help shape the future of healthcare locally. Join the group by submitting your email address via the pages in our Patient Group Section.