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Noticeboard

  Please note that Face Coverings & Mask Exemption Letter Requests will be refused as Government guidance suggests there is no requirement for evidence for exemption. For further information please follow  this link Face Mask Exemption Poster.             

Appointments

In the best interest of our patients and staff, we now ask patients coming in to our surgeries (Yorktown Road and Owlsmoor) to wear a face mask or face covering of some sort. Please see our appointments section for further details on how to make your own face mask from home 

                         Please call 111 for help and advise if you have an emergency that will not wait

NHS England are  recommending that anyone who develops covid symptoms which could include  a dry cough, fever, shortness of breath, change or loss of smell or taste  or have come into contact with someone who has suspected COVID-19 symptoms,  should self-isolate at home immediately and contact above website or  call NHS 111

Nursing and GP Appointments COVID-19 -

Due to the current situation with Covid-19, if you are asked to come to the surgery for an appointment please only arrive 5 minutes before your appointment and be aware you may be asked to wait outside

Please note that the Nursing Team are only working from Owlsmoor during the COVID Pandemic - No Clinical team will be based at Yorktown Road if you need face to face clinical intervention you will be asked to attend the Owlsmoor site

BRACKNELL URGENT CARE CENTRE HAS TEMPORARILY BEEN SUSPENDED DURING THE COVID CRISIS

Repeat prescription requests - changes from 31 March 2020

A reminder that from the 31 March, you will no longer be able to collect your prescriptions from the practice. All patients will need to nominate a pharmacy to collect their prescriptions.

As we are trying to minimise face to face contact during this time, you can also email your repeat prescription request to our dedicated prescription email at sgp.prescriptions@nhs.net

Booked GP appointments update - 16.03.2020

Due to the Coronavirus all GP appointments are now telephone appointments which may include video. Do not come into the surgery but stay by your telephone.  Please visit https://www.nhs.uk/conditions/coronavirus-covid-19/ for further advice before visiting the surgery. Thank you for your co-operation under the current circumstances.

Patient Access Appointments - Update 09.03.2020

As a precautionary measure, we have been advised by NHS England with immediate effect to remove all patient accessible appointments which are bookable online. However, we have added the facility to book telephone appointments through patient access as an alternative.

For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at: https://111.nhs.uk/service/covid-19

 PLEASE DO NOT COME INTO SURGERY - DO NOT GO TO A&E

HELP US TO HELP YOU QUICKER - TRY OUR E-CONSULT ONLINE SERVICE CLICK THE LINK BELOW - ask any question with regards your health either clinical or administration - you may receive a telephone call or a text message in answer so please keep your phone near you.

Your question will quickly be sent to a the best person to deal with your problem (depending whether this is clinical or admin question) who will then phone you, email a reply or give you an appointment as best suited to your problem.  They can even send medication directly to the chemist of your choice

Your local A&E is experiencing longer delays than usual, so to help us (and to avoid a long wait) we would ask that you only attend there or call 999 in a serious or life-threatening emergency.

Remember, there is a range of options available to you, including your local pharmacist, NHS111 and 111.nhs.uk.  

As you know self-care is a great way to avoid getting ill in the first place, so keep washing your hands with soap and water, get plenty of sleep, eat and drink healthily, check your medicine cabinet and ensure you have sorted any prescriptions or vaccinations.

OVER THE COUNTER MEDICATIONS ARE NO LONGER AVAILABLE ON PRESCRIPTION PLEASE SEE LATEST NEWS

 Our Home Visits are now carried out by our Paramedic - he will have ID for checking and will arrive in  normal transport.  He has full access to your notes and will be communicating with your Named GP.  Please request a Home Visit through Reception as normal.  The Paramedic may  phone to check your symptoms and the emergency beforehand, so make sure we have your correct contact details. 

We no longer offer Travel advice & Clinics. You  will need to go to your local Travel Clinic for this advice or go online to a travel Website such as fit-for-travel 

Some larger Chemists also offer Travel Clinics.

Living with a health condition? Free NHS Self Management Courses are now available for people living in Bracknell and Ascot. Please visit out Latest News section for further information 

At our recent CQC inspection our rating was 'GOOD' in all areas

  Please sign up for our on-line services to view your medical records as well as order repeat prescriptions to be delivered straight to the chemist of your choice. 

Latest News

PLEASE BE AWARE THAT DUE TO COVID-19 SERVICES AT

BRACKNELL URENT CARE CENTRE, BRANT BRIDGE, BRACKNELL

HAVE BEEN TEMPORARILY SUSPENDED

Visit www.111.nhs.uk for Health advice  during this time

 

Patients requiring general information on coronavirus,  please use this url: https://www.nhs.uk/conditions/coronavirus-covid-19/   

For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at: https://111.nhs.uk/service/covid-19

Reminder that medicines for hay fever and other short term or minor aliments are no longer available on NHS prescription – East Berkshire

With the warmer days upon us, people in East Berkshire are being reminded that products associated with minor conditions and ailments, such as hay fever, are no longer being prescribed locally on the NHS unless in specific circumstances. The change follows guidance from NHS England last year which recommended that over the counter (OTC) medicines associated with minor, short-term conditions which can either get better by themselves, or can be self-treated, should no longer be made available on NHS prescription. Tim Langran, CCG Lead Prescribing Support Pharmacist, said: “With the hay fever season upon us, it’s a timely reminder that certain products associated with short term conditions and minor aliments are no longer routinely prescribed on the NHS. He added: “Since the change came into effect locally in September 2018, I’m pleased to report that over a period of four months we reduced our spend on such items by £154,000 which can now be used for other treatments or procedures that will bring greater benefit to people locally

OVER THE COUNTER MEDICATIONS ARE NO LONGER AVAILABLE ON PRESCRIPTION - NHS in East Berkshire spend over £3.7 MILLION last year on products that can be brought without a prescription. 

NHS guidance recommends that items that can be brought without a prescription should no longer be prescribed across England. 

From 1st September 2018 patients will not be able to order on repeat these medication which include, Hay Fever & Allergy treatments, Emollients & creams, Antacids, Pain & Fever relief etc. A full list is attached.

OTC Medication list          OTC conditions list    EBCCG Policy

 PARAMEDIC EMPLOYED TO MAKE HOME VISITS - Sandhurst Group Practice have employed a paramedic to undertake all the home visits on behalf of the GPs.  Patients are asked to book in the same way via reception.  Our paramedic may call the patient first to ascertain the problem.  He will have full access to your medical notes and will be liaising with the patients named GP.  Any prescriptions that are required will be sent electronically to your chemist of choice. 

APPOINTMENTS

To try and ensure that patients are seen as quickly as possible by the correct clinician, we have asked our receptionists to ask for a brief reason for the appointment.  This may not be the GP. We have a team of health care professionals. The receptionist can guide you to the correct professional. All information is, of course, strictly confidential.”

Remember that an e-consult on-line appointments may get you an answer quicker to you than waiting for an appointment in person or on the phone.

 

Evening & Weekend Opening - Extended Hours

Patients who are registered at this practice can now book an appointment to see a GP or nurse on weekday evenings 6:30pm-8pm, Saturday 8am-2pm & Sunday mornings.  Appointments will take place for this extended service in Bracknell at the Boundary House surgery premises.   

Talk to the practice receptionist to find out more or book an appointment or visit our appointments section for further information.

 

Free NHS Self Management Courses now available for people living in Bracknell and Ascot
- Book your place now!

Please click on the PDF link below to view further information about these courses

NHS Self Management Courses for people living in Bracknell and Ascot

CQC has rated our surgery 'GOOD' for all aspects of Service and Patient Care

IT/Electronic patient records - Statement for Sandhurst Group Practice

1. Referral Management
2. Electronic Appointment Booking
3. Online Booking of repeat prescriptions
4. Summary Care Record
5. GP2GP transfers
6. Patient Access to records.

The Partners of Sandhurst Group Practice are pleased to announce that all these electronic services are available to our patients.

Who to contact when we are closed

When we are closed, please call 111. You should only call 999 in a medical emergency, that is if someone is seriously ill or injured and their life is at risk. 

Your local A&E is experiencing longer delays than usual, so to help us (and to avoid a long wait) we would ask that you only attend there or call 999 in a serious or life-threatening emergency.

Remember, there is a range of options available to you, including your local pharmacist, NHS111 and 111.nhs.uk.  

As you know self-care is a great way to avoid getting ill in the first place, so keep washing your hands with soap and water, get plenty of sleep, eat and drink healthily, check your medicine cabinet and ensure you have sorted any prescriptions or vaccinations.

New to the area?

If you would like to register at our practice, please visit our 'New Patients' section and check to see if you live within our catchment area.  Please note we only accept patients from our catchment area and you may be registered with a GP at either Owlsmoor or Yorktown Road

Text service

Please note that the Practice has a text service to allow us to send text messages in relation to appointment reminders, health promotion campaigns and a wider range of services designed to help us to help you.  All we need is your uptodate Mobile number.  Please see the section on Text Message Service on the Practice Homepage.

Patient Participation Group

The PPG still need more members, By joining our on line group you will be able to help shape the future of healthcare locally.  Join the group by submitting your email address via the pages in our Patient Group Section.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
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