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Noticeboard

               Appointments

In the best interest of our patients and staff, we now ask patients coming in to our surgeries (Yorktown Road and Owlsmoor) to wear a face mask or face covering of some sort. Please see our appointments section for further details on how to make your own face mask from home 

                         Please call 111 for help and advise if you have an emergency that will not wait

NHS England are  recommending that anyone who develops covid symptoms which could include  a dry cough, fever, shortness of breath, change or loss of smell or taste  or have come into contact with someone who has suspected COVID-19 symptoms,  should self-isolate at home immediately and contact above website or  call NHS 111

Nursing and GP Appointments COVID-19 -

Due to the current situation with Covid-19, if you are asked to come to the surgery for an appointment please only arrive 5 minutes before your appointment and be aware you may be asked to wait outside

Please note that the Nursing Team are only working from Owlsmoor during the COVID Pandemic - No Clinical team will be based at Yorktown Road if you need face to face clinical intervention you will be asked to attend the Owlsmoor site

BRACKNELL URGENT CARE CENTRE HAS TEMPORARILY BEEN SUSPENDED DURING THE COVID CRISIS

Repeat prescription requests - changes from 31 March 2020

A reminder that from the 31 March, you will no longer be able to collect your prescriptions from the practice. All patients will need to nominate a pharmacy to collect their prescriptions.

As we are trying to minimise face to face contact during this time, you can also email your repeat prescription request to our dedicated prescription email at sgp.prescriptions@nhs.net

Booked GP appointments update - 16.03.2020

Due to the Coronavirus all GP appointments are now telephone appointments which may include video. Do not come into the surgery but stay by your telephone.  Please visit https://www.nhs.uk/conditions/coronavirus-covid-19/ for further advice before visiting the surgery. Thank you for your co-operation under the current circumstances.

Patient Access Appointments - Update 09.03.2020

As a precautionary measure, we have been advised by NHS England with immediate effect to remove all patient accessible appointments which are bookable online. However, we have added the facility to book telephone appointments through patient access as an alternative.

For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at: https://111.nhs.uk/service/covid-19

 PLEASE DO NOT COME INTO SURGERY - DO NOT GO TO A&E

HELP US TO HELP YOU QUICKER - TRY OUR E-CONSULT ONLINE SERVICE CLICK THE LINK BELOW - ask any question with regards your health either clinical or administration - you may receive a telephone call or a text message in answer so please keep your phone near you.

Your question will quickly be sent to a the best person to deal with your problem (depending whether this is clinical or admin question) who will then phone you, email a reply or give you an appointment as best suited to your problem.  They can even send medication directly to the chemist of your choice

Your local A&E is experiencing longer delays than usual, so to help us (and to avoid a long wait) we would ask that you only attend there or call 999 in a serious or life-threatening emergency.

Remember, there is a range of options available to you, including your local pharmacist, NHS111 and 111.nhs.uk.  

As you know self-care is a great way to avoid getting ill in the first place, so keep washing your hands with soap and water, get plenty of sleep, eat and drink healthily, check your medicine cabinet and ensure you have sorted any prescriptions or vaccinations.

OVER THE COUNTER MEDICATIONS ARE NO LONGER AVAILABLE ON PRESCRIPTION PLEASE SEE LATEST NEWS

 Our Home Visits are now carried out by our Paramedic - he will have ID for checking and will arrive in  normal transport.  He has full access to your notes and will be communicating with your Named GP.  Please request a Home Visit through Reception as normal.  The Paramedic may  phone to check your symptoms and the emergency beforehand, so make sure we have your correct contact details. 

We no longer offer Travel advice & Clinics. You  will need to go to your local Travel Clinic for this advice or go online to a travel Website such as fit-for-travel 

Some larger Chemists also offer Travel Clinics.

Living with a health condition? Free NHS Self Management Courses are now available for people living in Bracknell and Ascot. Please visit out Latest News section for further information 

At our recent CQC inspection our rating was 'GOOD' in all areas

  Please sign up for our on-line services to view your medical records as well as order repeat prescriptions to be delivered straight to the chemist of your choice. 

Sandhurst Group Practice Patient Participation Group

The Sandhurst and Owlsmoor Patient Participation Group, founded in September 2009 is made up of members of the Sandhurst and Owlsmoor community, some with experience in health, social care and education, all of whom are concerned to work with the Sandhurst Group Practice to ensure the best possible service for the people of the area.

More specifically, the Group’s Terms of Reference state that its objectives shall be to:

  • provide feedback from patients to the Practice and vice-versa
  • promote the services offered by the Practice
  • encourage the provision and development of high-quality healthcare and health education
  • promote good relations with the Clinical Commissioning Group and other appropriate bodies in the field of healthcare and health education

Meetings, attended both by members of the Group and representatives of the staff of the Practice, are held six times a year. There is an Annual General Meeting to which all patients of the Practice are invited. Any patient may put themselves forward for membership of the Group, which is normally composed of a maximum of 15 patient members.

There is also a sub-group which is responsible for communicating information to patients online on behalf of the Sandhurst Group Practice PPG and for devising and conducting patient surveys. Subjects of past surveys have included services offered by the Practice and by local pharmacies, the Practice’s telephone and appointments systems, Frimley Park’s Accident & Emergency service and arrangements for out-of-hours care.

From time to time the Sandhurst Group Practice PPG also arranges informative events, held in local Sandhurst and Owlsmoor venues, with speakers, demonstrations and information stalls. Recent subjects have included emergency services, healthy eating, young people and drugs, long-term and elderly care.

You can contact us by leaving a message at either site with reception on 01252 877322 /01344 751184 . You can also send a message directly to the members of the group by clicking on the tab above.

Local information

As you will be aware, in a recent survey we asked for your thoughts on the CCG's proposal to move the Out of Hours Service from Frimley Park Hospital to Bracknell Health Space at Brandt's Bridge.

We are pleased to include below the Bracknell and Ascot CCG's report in response to our concerns which were raised in our survey.

Bracknell and Ascot CCG Out of Hours November 2016

Bracknell Forest Healthwatch e-Bulletin for June 2015

Newsletters

A day in the life of a GP Registrar

SOPG Newsletter March 2020

SOPG Newsletter December 2019

SOPG Newsletter September 2019

SOPG Newsletter June 2019

SOPG Newsletter March 2019

SOPG Newsletter December 2018

SOPG Newsletter September 2018

SOPG Newsletter June 2018

SOPG Newsletter March 2018

SOPFG Newsletter December 2017

SOPFG Newsletter September 2017

SOPFG Newsletter June 2017

SOPFG Newsletter March 2017

SOFPG Newsletter September 2016

SOFPG Newsletter June 2016

SOPFG Newsletter December 2016

SOPFG Newsletter March 2016

Sandhurst & Owlsmoor PPG Newsletter July 2015

A Day in the Life of a Receptionist by Val

Sandhurst & Owlsmoor PPG Newsletter June 2015

Sandhurst & Owlsmoor PPG 2014-2015.docx

Sandhurst & Owlsmoor PPG Newsletter June 2014

Survey Results

2019

The Sandhurst & Owlsmoor PPG carried out a survey looking at patient experience at the practice. Please see below for the results of the survey

Patient Survey response

2018

The Sandhurst & Owlsmoor PPG carried out a survey looking at patient experience of sleep and factors influencing their sleep patterns. Please see below for the results of the survey.

Analysis of Sleep Survey 2018

2017

The Sandhurst & Owlsmoor PPG carried out a survey in October to review the Patient Access System. We have presented your opinions and these results to the partners at the practice. Please see below for the results of the survey.

Analysis of the October 2017 survey

2016

The Sandhurst & Owlsmoor PPG carried out a survey in May to review the Out of Hours service. We have presented your opinions and these results to the partners at the practice. Please see below for the results of the survey.

Out of Hours Survey Results May 2016

2014

The Sandhurst & Owlsmoor PPG carried out a survey in November to seek the opinions of patients in  Sandhurst and Owlsmoor towards services offered by the Practice and local Pharmacies. We have presented your opinions and these results to the partners at the practice. Please see below for the results of the survey.

2013

In September 2013 the Sandhurst & Owlsmoor PPG conducted a survey on behalf of the practice to get feed-back about the telephone and the appointments systems; our "Out of Hours" care when the Surgeries are closed, and our use of Frimley Park A&E department. We have presented your opinions and these results to the partners at the practice. Please see below for the results of the survey.  

2011-2012

 
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