PLEASE NOTE WE ARE CLOSED THIS MAY BANK HOLIDAY, 25th MAY
Please call 111 for help and advise if you have an emergency that will not wait
NHS England are recommending that anyone who develops covid symptoms which could include a dry cough, fever, shortness of breath, change or loss of smell or taste or have come into contact with someone who has suspected COVID-19 symptoms, should self-isolate at home immediately and contact above website or call NHS 111
Nursing and GP Appointments COVID-19 -
Due to the current situation with Covid-19, if you are asked to come to the surgery for an appointment please only arrive 5 minutes before your appointment and be aware you may be asked to wait outside
Please note that the Nursing Team are only working from Owlsmoor during the COVID Pandemic - No Clinical team will be based at Yorktown Road if you need face to face clinical intervention you will be asked to attend the Owlsmoor site
BRACKNELL URGENT CARE CENTRE HAS TEMPORARILY BEEN SUSPENDED DURING THE COVID CRISIS
Repeat prescription requests - changes from 31 March 2020
A reminder that from the 31 March, you will no longer be able to collect your prescriptions from the practice. All patients will need to nominate a pharmacy to collect their prescriptions.
As we are trying to minimise face to face contact during this time, you can also email your repeat prescription request to our dedicated prescription email at email@example.com
Booked GP appointments update - 16.03.2020
Due to the Coronavirus all GP appointments are now telephone appointments which may include video. Do not come into the surgery but stay by your telephone. Please visit https://www.nhs.uk/conditions/coronavirus-covid-19/ for further advice before visiting the surgery. Thank you for your co-operation under the current circumstances.
Patient Access Appointments - Update 09.03.2020
As a precautionary measure, we have been advised by NHS England with immediate effect to remove all patient accessible appointments which are bookable online. However, we have added the facility to book telephone appointments through patient access as an alternative.
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
PLEASE DO NOT COME INTO SURGERY - DO NOT GO TO A&E
It is with much sadness we announce the departure of Dr de Klerk from Sandhurst Group Practice at the end of March 2020
HELP US TO HELP YOU QUICKER - TRY OUR E-CONSULT ONLINE SERVICE CLICK THE LINK BELOW - ask any question with regards your health either clinical or administration - you may receive a telephone call or a text message in answer so please keep your phone near you.
Your question will quickly be sent to a clinician who will then phone you, email a reply or give you an appointment as best suited to your problem. They can even send medication directly to the chemist of your choice to save your time and trouble coming into surgery and queuing. Help us to help you this winter time. thank you
Your local A&E is experiencing longer delays than usual, so to help us (and to avoid a long wait) we would ask that you only attend there or call 999 in a serious or life-threatening emergency.
Remember, there is a range of options available to you, including your local pharmacist, NHS111 and 111.nhs.uk.
As you know self-care is a great way to avoid getting ill in the first place, so keep washing your hands with soap and water, get plenty of sleep, eat and drink healthily, check your medicine cabinet and ensure you have sorted any prescriptions or vaccinations.
OVER THE COUNTER MEDICATIONS ARE NO LONGER AVAILABLE ON PRESCRIPTION PLEASE SEE LATEST NEWS
Our Home Visits are now carried out by our Paramedic - he will have ID for checking and will arrive in a normal car. He has full access to your notes and will be communicating with your Named GP. Please request a Home Visit through Reception as normal. The Paramedic may phone to check your symptoms and the emergency beforehand so make sure we have your correct contact details.
We no longer offer Travel advice & Clinics. You will need to go to your local Travel Clinic for this advice or go online to a travel Website such as fit-for-travel
Some larger Chemists also offer Travel Clinics.
Living with a health condition? Free NHS Self Management Courses are now available for people living in Bracknell and Ascot. Please visit out Latest News section for further information
At our recent CQC inspection our rating was 'GOOD' in all areas
You are able to book appointments online and view your medical records as well as order repeat prescriptions to be delivered straight to the chemist of your choice. Registration is via our prescription page. For security reasons we ask you to bring into surgery proof of name and address, plus photo ID.